Terms & Conditions

This is the transitional English page for our Terms & Conditions. The legally binding version under German contract law is the German AGB. Please refer to that for the full legal text governing ticket purchases, festival participation and refund rules.

Read the legally binding German AGB →

Key points (informational)

• Tickets are sold by Bachata Zouk Royals Congress. The contract is governed by German law.
• Refund and cancellation rules: see the German AGB §§ on Rücktritt, Ausfall and Veranstalter-Haftung.
• House rules at Ballhaus Freiburg and the festival code of conduct apply to all participants.

For the complete legally binding text, including jurisdiction, liability limits, ticket-resale rules and the consumer-dispute information per § 36 VSBG, see the German AGB.